“CASSIE has been great in our library... We were going through paper and toner like crazy with unnecessary printing... This is by far the longest toner has lasted in our printer, thanks to CASSIE being so easy for our patrons to use... Thank you for such a wonderful program.”
“CASSIE has been a Godsend at Vineland Public Library! CASSIE has turned a chaotic situation, where patrons endured long waits, into a smoothly running system.”
“CASSIE implementation has been our most successful system-wide IT installation project ever. Branch staff at all 28 locations were extremely happy and enthusiastic, and IT staff found installation very quick and easy... By the time we had installed CASSIE in 4 branches, the rest were clamoring to be next!”
“CASSIE has been a great tool in providing the control desired in who accesses and even prints from our computers... I've received tons of positive feedback!”
“Your support team has always been wonderful - from the very first time I called (about 12 years ago) trying to figure out how to use CASSIE...to today when I had a question about setting up the print account. You never act as though my question is stupid and you have been extremely patient with this technology challenged librarian!”
“CASSIE has been a dream come true for our library... Thank you.”
“...the key features that sold me on Librarica versus the others:
“CASSIE has been great for us... The main reasons I wanted a cost effective application such as this were to free up staff time and for print control - CASSIE has provided this for us - in spades...”
“CASSIE is unquestionably the easiest public access computer management system to install, operate and maintain period.”
“We just completed a very large multi-building project during which we more than tripled the number of computers on our network. We needed a computer/print management solution that was very scalable and cost effective. CASSIE met those needs for us and has enabled staff to easily manage the new computers and printers. I feel that CASSIE is an elegant solution in a market full of overly complicated and expensive computer/print management software. We're very happy with our choice!”
“CASSIE is the most affordable computer management software we found that included all the management features we were looking for. It is the least cumbersome product to install and it requires nothing more than your staff PC to manage your all your computer resources...”
“After careful research into the competition, I chose CASSIE - and I can’t imagine being more pleased.”
“CASSIE has made patron computer reservation and tracking of patron computer usage much easier for us, thank you.”
“CASSIE provides us with an all-encompassing product that ensures our computers are easily accessed for patrons and staff. I have found that, if we do have any issues, the customer service at Librarica has been stellar.”
“We've been very satisfied with our relationship with Librarica. Without them, I believe we would have spent triple the money to provide similar services to patrons. We've been able to allocate that money to other important services, and for that we are grateful!”
“I'm a salesman for your product. Anytime I think a library could use it, I tell them about CASSIE.”
“It works.”
“Your combination of technical expertise and customer focus is excellent. Thank you and keep up the good work!”
“I have to say you have top-notch customer service, I couldn't be happier and wish other companies offered the same courtesy, kindness, and helpfulness that you give me everytime I need something or need help.”
“CASSIE is so affordable for small libraries on a limited budget. We can manage our public access computers from the front desk. CASSIE provides clear, concise computer usage statistics for reports to our Library Board, the City Council, a for the annual state report. We love CASSIE and the people at Librarica!”
“This is a great system. The support is great.”
“Just works - no issues, rock solid.”
“We would not be as progressed forward as we are today if it weren't for your system.”
“We love Librarica and appreciate the support over the years.”
“...incredibly easy to install and configure.”
“Your staff is your greatest asset.”
“The customer service I receive is always excellent and on point.”
“I work part-time in another library that uses a different system. CASSIE is definitely easier for both staff and patrons to use than at least one competitor.”
“This is a GREAT time management system! It also provides staff the ability to monitor usage and provides statistics that are a valuable tool in determining our computer lab needs.”
“I know that our patrons and staff appreciate the ability to print their own documents and photographs at the library. Your system has made that possible.”
“A great thing that Cassie has helped our library with is the overdue materials and fines. We have collected more fines and received more of our "lost" materials. Since a patron has to be clear to use the computers this has been a great incentive!”
“CASSIE keeps our community connected... CASSIE frees up staff time so they can attend to the pile of daily duties that never seem to end. CASSIE is always running smoothly behind the scenes of our lab, whether we are hosting a robotics or a genealogy class.”
“OPL adores CASSIE... We so appreciate its functionality, but more importantly, the quick response of Librarica folks to any issues and enhancements we request.”
“CASSIE is a huge improvement over our previous patron access manager. It's simple to set up and very easy for staff to learn. We used to have problems with our old system every day… CASSIE has been running virtually maintenance free...”